Returns & Exchanges

At Berry's Jewellers, we want you to be delighted with your purchase, which is why we offer a 30-day return policy for a full refund or exchange on all unworn items. Please ensure all original packaging, certificates, and tags remain intact to qualify for a return.

1

Initiate Your Return

Log into your account or visit our online returns portal to request a Return Merchandise Authorization (RMA) number and print your prepaid shipping label.

2

Secure Packaging

Place the item in its original presentation box and secure it within a sturdy shipping carton, including the completed return form and all original documentation.

3

Ship the Item

Affix the prepaid label to your package and drop it off at any authorized courier location; we recommend obtaining a proof of postage receipt for your records.

4

Inspection and Refund

Once our specialists have inspected the item to confirm its condition, your refund will be processed to your original payment method within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing